Privacy Policy
# Privacy Policy
Last Updated: October 2026
At SoftwareHub (https://softwarehub.store), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or purchase digital products.
### 1. Information We Collect
When you register, place an order, or contact customer support, we collect the following basic details:
* Contact Details: Email address and mobile phone number.
* Order Records: Software tool purchased, transaction amount, date, and order identifier.
* Technical Logs: Device type, browser type, and IP address for security and fraud prevention.
### 2. How We Use Your Information
We collect data strictly to provide you with seamless service:
* To deliver cloud download links and setup tutorial videos instantly upon purchase.
* To authenticate and populate your lifetime "My Purchases" library.
* To provide installation assistance and customer support via email or WhatsApp.
* To prevent fraudulent transactions and unauthorized access.
### 3. Payment Security & Third-Party Gateways
We do NOT collect, store, or process your credit/debit card numbers, UPI PINs, or net banking passwords on our servers. All transactions are securely handled through official bank-grade encrypted payment gateways (Razorpay). Your financial information is processed in compliance with industry-standard encryption protocols.
### 4. Information Sharing & Disclosure
We value your trust. We do not sell, rent, trade, or distribute your personal contact information to any third-party marketing agencies. Data is only shared with trusted service providers (such as payment processors and cloud hosting) strictly necessary to complete your purchase.
### 5. Data Retention & Security
Your purchased download links and order history are securely retained in your library for lifetime access. We implement standard technical safeguards to protect your personal information from unauthorized access, loss, or misuse.
### 6. Your Rights
You may contact us at any time to request updates to your registered email address or to resolve any account access questions.
### 7. Contact Us
For any privacy-related inquiries, reach out to us:
* Website: https://softwarehub.store
* Email: softwarehub.store@gmail.com